Author Archives: Alex

Clients Say the Darndest Things

It’s the time of year when I can enjoy the lively recollections of table-talk from my massage clients.

My favorite Thanksgiving comment this year: “l love my parents but thank g– they live in New York.”

What pops out of people’s mouths in a session can be very touching, funny, sad and true.

Nothing brings people to share more than close quarters with their extended families.

Some more favorites:

“No matter how many times I try to change subject to the weather or the dog, my sister manages to start WWIII.”

“My family had plenty to talk about at dinner this year. I refused to cook so now I’m the Grinch and Scrooge.”

“Next year we are going to Ecuador so we can get out of seeing everyone.”

“This is our first year without mom. We sat around and told funny stories about how she would trick us into behaving while she cooked.”

“We had Chinese food and went to see the Muppets.”

“My gift-wish this year is for the kids to get jobs and move out.”

“What happens during Thanksgiving dinner usually comes up again during Christmas.”

Yep, it’s my busiest time of year Thank heaven for the holidays. Perhaps I should order extra oil. Happy Holidays!

A Trip to Inglewood

I have been putting this trip to Inglewood off for five years. Sunday, it was finally time to go, to get it done.

We drove up the world’s busiest-seeming freeway to Inglewood, a city across the I-405 from the infamous Los Angeles International Airport. I vaguely remembered the wide city streets, the jumble of 50-something apartment buildings, the “You Buy, We Fry” joints. I’d been there 26 years ago, on a bittersweet, horribly hot summer day. On this return trip, Sunday, Nov. 20th, it was raining.

 When I do massages for people going through life changes, I can feel the tension, the anticipation, the dread, the excitement. The life change might be a wedding day, a retirement, the death of a spouse, death of a parent or child.

When the client is in mourning, I have felt the grief inside the thoracic area, the held shallow breaths, the emotional disconnection from daily life. I’ve always found it special to be able to do massages to relax someone in mourning and help them reconnect with the fact that life goes on.

Life does go on, and it seems to help to share those feelings and be nurtured with a massage. I felt that empathy again on the way to Inglewood, wondering why this neighborhood seemed so different yet unchanged at the same time.

Inglewood Cemetery is incredibly large, set on rolling hills once used for farms. It dates from 1905. The massive entrance opens to huge statues of winged angels, mature trees, ringed by high-rise mausoleums with incredible stained glass windows. I watched ducks and geese peck at the lawn by a man-made lake. It is so large, you need to get a map and drive in.

My first trip here, I had brought my mother, who had never healed from the fact that her Dad went to work one day and never came home. He was killed in an industrial accident when she was 3 years old. She didn’t quite remember everything that had gone on, and shortly after his death, her mother moved the family away from Los Angeles.

I did the research at the public library, sent away for the death certificate and found a copy of the news story that appeared in the paper when he died. He had been trying to save two other construction workers from a live wire when he died of electrocution. The death certificate listed Inglewood Cemetery.

We drove up the same freeway to this now-inner-city neighborhood, got lost and asked directions, trying not to look like rubes. What had been farmland and orchards in my grandfather’s time was now a bedroom community, largely African-American, dense with people, soul-food restaurants and cars.

My mom and I found the grave with the help of the cemetery caretaker. A flat marble headstone, dated 1929, in the center of a massive pot of single graves. She sat by the grave and talked to her Dad for a long time while we fried in the sun. We made the drive home in near-silence. When she was able to speak, she said: “Thanks for taking me.”

Mom died five years ago, and I have had her ashes sitting in the entertainment center at my home. At first, I couldn’t even look at the box, let alone think of making the trip to Inglewood again. Finally on Sunday, her birthday, I was able to make the drive.

We found my grandfather’s grave and placed her ashes there. My spouse held the umbrella while I said a few prayers and thanked Mom for taking care of me. I thanked her Dad for taking care of her. My mother was my first experience with nurturing touch.  It is because of her that I have the empathy and nurturing touch to be a massage therapist.

Northwest Academy for the Healing Arts

We are pleased to introduce Seattle’s newest massage therapy school. Northwest Academy for the Healing Arts is one of Seattle’s only independent and privately owned massage schools. Located in the heart of West Seattle, this school is dedicated to a high standard of education for its students. Students benefit from structured programs, small class sizes, student-focused instruction and open communication.

Northwest Academy for the Healing Arts is approved by the Washington State Board of Massage, which allows students to apply for a Washington State Massage License upon completion of the program. Northwest Academy offers a 7-month morning program, 9-month evening program and 12-month weekend program and boasts the smallest class sizes compared to other Seattle Massage Schools. Smaller classes allow teachers to get to know their students, creating student- focused lesson plans which reflect the needs of the class collectively. This not only improves the retention of students, it also allows for open communication.

Since Northwest Academy is a small facility, administrative staff has an open door policy. Instructors and students always have access to the director of the school and administrative staff which increases communication and leads to constructive feedback about the school. This environment lets students directly shape the school and improve experiences for future classes. It also leads to accomplishments such as Northwest Academy graduates maintaining a 100% pass rate for the National Massage Licensing Exam on the first try; a huge accomplishment for both students and faculty.

By dedicating their efforts into creating structured programs, maintaining small class sizes, student-focused instruction and open communication, Northwest Academy for the Healing Arts is re-defining the massage school experience.

We are thrilled to welcome Northwest Academy of the Healing Arts to the Find Touch community!

Who Is Tougher? Big Bruisers or Delicate Dynamos

Lots of massage therapists enjoy working with athletes so much they make a specialty of it, which is to say they look for people whose routine is extreme. I’m not one of those people, though I have to admit when I get one pro hockey player on my schedule, it naturally tends to fill up with a few more players referred by their friends.

I found myself actually watching games as this happened, largely because I was trying to match up the mayhem I ran into on the table with the events that created them.

Hockey apparently is exciting to watch, but this was lost on me. I couldn’t see the tiny object of the game as it whipped by, and I watched in horror as people dressed in what looked like fat suits charged at each other at 50 miles per hour. The saving grace of this game, it appeared, is that people collided on ice, keeping the momentum going instead of stopping into the corpus delecti.

“Hockey guys are the toughest people in the world,” I thought as I watched what would later end up on my table as separated shoulders, massive bone bruises and protracted hamstrings.

Then she came in.

Swan Lake was playing down the street at the big theater and this lady was one of the swans. All 94 pounds of her.

“I am so sore,” she said. “And I have two shows tomorrow.”

She was, of course, hyper mobile, but she had spots of neck and lumbar tension that reminded me of steel-bound cables, like the ones that hold up the Golden Gate Bridge. Then I saw the bruises. Huge, purple, gold, yellow and green, going up each leg and one the serratusi.

“How did this happen?” I asked, thinking this was from some violent encounter.

“Well, when the guys catch you in the air, if they don’t catch you right, they just grab hard,” she said. “They try to do it right, but if they don’t, they can’t just drop you. We have to make it look like everything is perfect.”

Wow. Dancers, especially ballerinas, have to make it look good even when it isn’t. At least the hockey guys get to grunt and scream and even get an icepack before going back to the game. There are no corner guys in Swan Lake.

“Ballerinas are the toughest people in the world,” I concluded.

Alternative Therapists and Cancer

Ever wonder how alternative treatments such as reiki, massage and acupuncture have assisted healing for cancer patients? Take a look at the infographic below to learn more about these complementary healing modalities – brought to you by the Mesothelioma Cancer Alliance. The Mesothelioma Cancer Alliance is dedicated to providing visitors with dynamic content on mesothelioma, asbestos exposure and related topics. Learn more about it at mesothelioma.com.

Looking for Community Outreach Representatives

Dear Fellow Therapist,

Find Touch envisions a world where the vast majority of massage therapists are thriving, successful, healthy and empowered. This is possible when good information and good resources are freely available. And Find Touch is committed to bringing increasingly more relevant information to massage therapists, from massage jobs to CE opportunities to a Massage Community Blog and other resources dedicated purely to massage therapy and the increased success of the massage industry.

Find Touch was founded by a massage therapist in Seattle, to help more therapists ‘make it’ in the world of massage, and we have added other individuals to our team that also have a passion for massage therapy. We began as the place to go online for job connections in the massage community but have found ourselves expanding into other areas because when we asked you, you told us what else you wished for. Our mission and commitment has always been to further the success of massage therapists at every stage of their career.

Every time we meet massage therapists at conferences, conventions and other events, we explain that “Find Touch is FREE for massage therapists” and they ask how they can get involved and help spread the world about Find Touch.

In response to this overwhelming display of passion and support from you, we have created a volunteer position in your community to help therapists in your area, Find Touch Community Outreach Representative. In this position you will empower therapists in your community by helping them learn about the latest career and educational opportunities in your community. In addition you will have the opportunity to keep up on the latest trends and ongoing discourse that furthers the success of therapists in your area.

Responsibilities:

  • Willing and able to invest 5 hours a week
  • Spread awareness about Find Touch
  • Attend local massage schools, study groups, AMTA local chapter meetings and other professional organizations, businesses, festivals, or any other avenues that you feel will allow you to make a connection, a difference and help spread awareness about Find Touch to build connections in your community.

What are we looking for?

  • People, preferably therapists, with access to transportation.
  • Flexible Schedule
  • Self-motivated and willing to put in the energy to make a huge impact in your community.
  • Passionate and enthusiastic about massage therapy and the growing massage industry.
  • Willing to communicate with therapists and businesses in your area through email or in-person
  • Individuals who are comfortable meeting, sharing and networking with others to support the massage community in your area.
  • Individuals who want to help Find Touch grow with direct input on the future of Find Touch, so that we can best support the entire industry and all of our communities collectively.

What you will receive

  • A chance to make a difference in your community, as well as with Find Touch.
  • Quarterly Incentives in the hundreds of dollars / gifts in the form of gift certificates, new product samples, and other cool stuff.
  • Your bio and info will be added to our company, and you will be the face of Find Touch in your area.
  • Doing good in your community by spreading your knowledge about a multitude of resources that will continue to further the success of massage therapists at any stage of their careers.

Additional Notes
We are looking for individuals for this community position starting July 11th 2011. We are currently looking for candidates in New York, Illinois, Oregon, Arizona and Nevada. However, if you live outside of these areas, let us know if you are interested anyway, and we may be able to accommodate your requests.

If you want to help out your massage community, meet new people and have the maximum potential for future income, and if you are passionate about making a difference in your massage community every week, then this is the perfect opportunity for you.

Email [service AT findtouch DOT com] and make sure you include “Community Outreach Representative” in your subject line, so we can reply adequately to your request. Please send a resume, cover letter and brief bio for your company profile.

We look forward to meeting you and making a difference in the massage community together!

The Find Touch Team

One Hopes for the Best

When sending a massage client off to the doctor for a symptom check, this massage therapist always hopes for the best. It isn’t easy to say to someone: “This seems like something that the doctor needs to know about. I want you to get this checked out.”

But it is part of the profession. It’s happened a dozen or so times in my career as a massage therapist. For example: A 50-year-old male with sternal pain who hadn’t been to the doctor in 20 years. Another, a 40-year-old with a swollen neck lymph node. A man with a swollen ankle on the left side. Another with a nagging cough.
All is well, they reported later. I like to reply: “Good you have done the right thing for your health – and the health of the economy by running up a bill.”
So all is well. Then a client I have seen regularly for 15 years came in with shortness of breath.
So I sent her off to get checked. A week later, she told me the tests of her heart came back OK and nothing amiss in the pump room.
Well, that was two years ago. Last weekend the same client, who has not been able to walk regularly because of a swollen knee problem, called me to tell me she had another episode of shortness of breath after a walk.
It was really strange, she told me. “I felt a lot of pressure on my chest and tightness going up the left side of my neck. My upper arm ached. It wasn’t normal.”
As it turned out, she has a 90 percent blockage in the left anterior descending heart artery, a bad spot as it feeds the muscle to the main pumping chamber of the heart. She is scheduled for a stent insertion this week.
Sorry to hear that, I said. Then I thought, was this related to her shortness of breath from two years past?
As it turns out, her test two years ago showed a 75 percent blockage in the same artery. “I remember I called the nurse and she said the test came out fine,” she said. “I don’t know if they made a mistake or if they thought that was OK.”
I wonder. Two years is a long time to have a cloggy artery. I know tests aren’t perfect, and neither is medicine, but now I’m wondering if everyone who gets an OK from the doctor is really OK. As a massage therapist, you rely on the experts, and assessing symptoms is all we can do.
“Well, you did the right thing,” I told her. “Don’t worry about it now. Just get it taken care of. You can sort this out later.”

Jaw Pains

As a massage therapist, I wonder if people who have a hard time sitting at a computer automatically have jaw tension problems. It seems so, at least when I go looking, that I find a consistent correlation between neck and jaw tension.

It’s gotten so that when folks come in with neck tension I ask them if they grind, or if they suspect they might grind their teeth at night, or if they have trouble opening their mouths and yawning.

I suspect that it is not news to many therapists that jaw tension is present along with cervical tension, but I wonder how many of us take it seriously and treat jaw tension in a massage.

Massaging muscles around the jaw takes some patience and finesse, and I must admit I had some horrible experiences with therapists who massaged this area with too much pressure. The massage felt invasive, and later my face, sinuses and connective tissue felt inflamed and compressed.

Taking my own experience to heart, I’ve learned to contact, but not push, muscles such as the masseter and pterygoids. I quickly abandoned the more invasive glove “pincer” work I learned in school in favor of lighter, more persuasive strokes that invite these muscles to relax. I like a combination of tiny circular motions to separate fibers and improve their lymph flow, followed by downward sweeping strokes that encourage spindle lengthening.

As the jaw massage and neck massage knit together, just as the muscles and fascia do, I find that linking the two areas with light, circular massage of the occipital and temporalis can reduce tension in the head and neck. It seems to be a case of less is more.

For home care, I encourage warm compresses on the area in front of the ears and to the jawline, along with yawning that emphasizes inhaling before opening the mouth, followed by a long soft sigh as the mouth stretches. Perhaps if people could sigh a bit more like that at work, all our jaws would be a little less tight.

Introducing Find Touch Super Saver Deals!

Find Touch is now bringing you the best deals that we can find. We will be offering Continuing Education, like our Current Super Saver Deal; Massage Products, Music, Business Tools, Events, and more. Super Saver Deals will always be at least 50% off!

Everything you need is going to come up here in our Super Saver Deals so watch for the latest deals on Find Touch! This week’s deal:

$50 for 5 part Shoulder Pain Webinar Series

Selling Yourself

A guest post by Josh Scafe, Account Manager at Find Touch.

As the account manager over here at Find Touch, I interact with a lot of people throughout my week. And something that has been coming up quite frequently in my conversations over the past couple weeks is the role that sales plays in our daily life. Obviously, as the account manager here I cannot avoid selling, and sometimes it is true that companies or services or even people can sell themselves without even really trying, but I find that this is the exception and not the rule. Sales and selling is an important part of succeeding in life.

As an account manager, I need to sell potential clients on our services here at Find Touch, as a student I need to sell my professors that I have learned the course material and can present my thoughts clearly and critically about what I have learned. When I think about it, I even had to sell my significant other that I wasn’t a bum and that she should date me. So really, when I think about it, sales and selling permeates some level of our daily interactions.

Sales are imperative to the interview process, without selling one’s self to a potential employer, the chances of acquiring a job are impossible. In addition, businesses must sell their services, and therefore it is impossible to escape the role sales play for people who would not normally consider themselves to be salespeople. I have heard frequently that therapists are attracted to massage therapy because it is not a traditional career path and that by some extension of massage therapy’s non-traditional career values, that massage therapists won’t have to engage in any traditional sales techniques. I think that this is simply not the case. Sales is built into our lives and we sell ourselves all the time whether we know it or not. Not being conscious of this, and therefore doing a poor job of selling oneself, is detrimental to one’s career, even when we pursue a non-traditional career path.

When I speak of sales, I mean building a certain level of trust between two people. Building a certain level of trust is key to any successful transaction or a relationship in general. If you cannot sell yourself to another person during in-person interaction, whether that be an interview, a massage session or a sales call, then that other person has no reason to want to see you again or do business with you. Let’s face it, sales plays a larger role in the massage industry then most therapists or patients would ideally like to see, but running from the fact that sales is important in our professional relationships is naïve.

Therapists can take the same ideas from massage and apply them to sales. This involves listening, honesty and patience. This is how I try to do business, and I find that when I accept that sales is a part of my everyday activity, the pressure is relieved from acknowledging that I can be who I am and still be an effective salesperson, that by really listening, and by having clear intentions and by being honest with myself and others, I begin to see past the idea of “sales” and see each interaction as a chance to build a relationship with someone, to leave a lasting impression.. As professionals, we sell ourselves everyday! By acknowledging this and preparing for it, we can succeed at becoming successful salespeople and human beings.